Whether you have a question, need support, or simply want to share your grounding experience – we’re always happy to assist.
We're happy to help!
Questions, concerns? We want to help. Send us a message below
Office
261 NW 26th Street, Miami,
FL 33120 United States
Email us
support@groundingwellness.store
Call us
Phone: 305-369-5599 8:00AM - 6:00PM EST
Frequently Asked Questions
Have questions? We’re here to help
How do I track my order?
You’ll receive a tracking link in your order confirmation email and you can also check your shipping status by visiting our Order Tracker.
Is shipping free?
Yes! We offer free shipping on all orders over $99.
How long does it take to receive my order?
Orders are processed within 1-3 business days (Monday to Friday, excluding holidays). Delivery times vary by location, but most orders arrive within 3-10 business days.
What should I do if there’s a problem with my order?
Please contact us immediately at support@groundingwellness.com, and our team will resolve the issue promptly.
How do I return or exchange an item?
Visit our Returns Policy page for full details.
Subscribe Today
Sign up for exclusive content, special prizes, and latest updates
