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Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

  • For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 
  • For simple flat rate shipping: We offer $10 flat rate shipping to USA or UK.

Shipping Options

Price

2-10 Day Shipping (Order under $99)

$9.99

2-10 Day Shipping (Order under $99)

Free

2-4 Day Shipping

1-2 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

24/7 Friendly
Support

Free Shipping
over $99

Secure Online
Payment

90-Day Money Back

Guarantee

International Shipping Policy

We process orders within 2-3 business days, excluding weekends and holidays. Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Shipping Options

Estimated delivery time

Price

USA

3-7 Day Shipping

Based on total order weight

Canada & Mexico

6-12 Day Shipping

Based on total order weight

Europe & UK

5-10 Day Shipping

Based on total order weight

Australia

3-7 Day Shipping

Based on total order weight

New Zealand

5-10 Day Shipping

Based on total order weight

Singapore

5-8 Day Shipping

Based on total order weight

Other countries

5-15 Day Shipping

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Is it free shipping?

Yes! We offer free shipping on all orders over $99. This applies site wide, with no coupon required.

 

For our special 'limited time flash deals', free shipping applies with a minimum purchase amount (usually 2 or more items, unless otherwise stated). These deals cannot be combined with other promotions or products from different sections.

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays).

 

Once processed, delivery times depend on your location:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–4 business days
  • International Shipping: 7–14 business days

You’ll receive a tracking link via email once your order has shipped so you can follow its journey to your doorstep.

How do I track my order?

You can track your order using the link provided in your order confirmation email. Simply click the link to view real-time updates on your shipment's progress.

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address:
Worldwide: FedEx, DHL
China: DHL, SF Express
Hong Kong SAR: Local Express Courier, SF Express
Macau SAR: SF Express
Japan: FedEx, Sagawa, Yamato
Korea: FedEx, Lotte
Singapore: FedEx, Crane

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our 
delivery options table.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.

Contact Us

We're here to help you stay grounded, every step of the way.

Address:

261 NW 26th St Miami. FL 33120

Phone:

+1 305-369-5599

Email:

support@groundingwellness.store

Thanks for contacting us. We'll get back to you as soon as possible.

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Privacy Policy

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Contact Us

Visit

261 NW 26th Street Miami. FL 33120

305-369-5599

support@groundingwellness.store

Company

About us

Studies

Blog

Shop

GroundingWellness Bedsheet

GroundingWellness Pillow Case

GroundingWellness Mat

GroundingWellness Bundle

Help

Privacy Policy

Shipping Policy

Refund Policy

Contact Us
Visit

261 NW 26th Street Miami. FL 33120

305-369-5599

support@groundingwellness.store

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